Counselling and psychoterapy

Pivot Point is proud to offer both Psychotherapy and Counselling. Many people may wonder what the difference is.


Counselling is generally short term and is designed to explore and understand yourself better. Given that counselling is more centred around behaviour patterns, it helps our clients find more effective and satisfying ways of living. Counselling, therefore, is effective for those who have an understanding of wellbeing, and who are able to identify the problem(s) they want to resolve. Our in-house counsellor, Craig Puller, uses an integrated approach, typically using interventions such as solution-focused, person-centred, and cognitive behavioural therapy (CBT). Craig will work together with you to build a plan that reflects how you want to improve your life, and steps towards achieving it.Psychotherapy explores greater depths of understanding of how psychological and emotional patterns can impact or even be used to resolve challenges.


Psychotherapy is typically a longer term process, as it requires the therapist to work with the client to uncover the foundation of the problem; helps the client identify the feeling and behaviour pattern that is linked to the problem; and sets the groundwork for a way forward. In other words, clients are better equipped to deal more effectively with their past and present challenges and making deliberate choices that help them enhance their wellbeing going forward. Jacqueline Grattan, our in-house psychotherapist, helps her clients to achieve greater awareness of thoughts, actions, feelings and choices by exploring ways in which they can improve on their self-management.